Website Escrow

How do I create a MD5 Checksum

When lodging your Deposit Material into Harbinger’s escrow management system, you will need to provide a MD5 checksum. When your lodgement has been uploaded, the checksum you provided will be compared with the file that is received by Harbinger. This will ensure that the lodgement is complete and intact. There are two simple ways to create an MD5 checksum: Use your computer’s in-built command utilities Download and use a checksum generator Command Utilities Windows: Open a command prompt Type: CertUtil -hashfile <path to your file> MD5 Mac / Unix: Open a terminal window Type: MD5 <path to your file> Checksum …

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What is a checksum?

A checksum is a sequence of numbers and letters used to ensure data integrity and check for errors. An MD5 checksum will look like this: 3b4bb8427198691854edf860d8b08492 If we know the checksum of your Deposit Materials file, we can use that checksum to confirm that the Deposit Materials that we received and stored in escrow are identical to what you uploaded. You create the MD5 checksum before uploading the file. We compare that to the checksum we create when we receive and store the file. Checksums can easily be created for your Deposit Material file using your computer’s operating system or …

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How to lodge your Additional Materials

What are Additional Materials? Step 1: Zip Put all of your Additional Materials into one folder on your computer. Zip the folder into a single file. (Optional) For extra security, you may choose to password protect your zip file.  Step 2: Upload Go to Harbinger’s escrow lodgement system Login with your user name and password Under Vault Contents, select the vault that you wish to upload your Additional Materials into Select Escrow Materials Select Additional Materials Select Add Select the local file you wish to upload Select the Version the Additional Materials are related to (optional)  Add a name and comment (optional) Click …

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How to lodge your Deposit Materials

What are Deposit Materials? Each time you lodge your Deposit Materials, it must be a complete set as described in your escrow agreement Step 1: Zip Put all of your Deposit Materials into one folder on your computer. Zip the folder into a single file. (Optional) For extra security, you may choose to password protect your zip file.  Step 2: Checksum Generate a MD5 checksum for your zip file. Step 3: Upload Go to Harbinger’s escrow lodgement system Login with your user name and password Under Vault Contents, select the vault that you wish to upload your Deposit Materials into Select Escrow Materials Select Update …

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Why do I get a blank screen when uploading a lodgement?

If you find that the your web browser screen appears blank after submitting a new lodgement, don’t worry. Your browser may be preventing popups from appearing on your screen – or you may be using an older version of Safari. The lodgement will upload normally and once completed the web browser page will refresh so you can see your new lodgement.

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Does our lodgement get overwritten or deleted when a new lodgement is made?

Short answer – No. The nature of an escrow arrangement is that, once materials are lodged, neither the beneficiary or the owner can interfere with it – Ever. Let me give you an example of why this is important… Lets say a developer and a customer have an escrow agreement with Harbinger, and the developer has done the right thing and uploaded their materials to the escrow agent.  Then the developer and the customer have a disagreement. The developer may be aggrieved and may want to delete the escrow lodgement – or upload a replacement set of materials that doesn’t …

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Our software changes weekly – or even daily. Do we have to put our materials into escrow that often?

The regularity of lodgements is for agreement between the Vendor and End-user. The term version (or variation, iteration, revision, release etc) is not defined in the escrow agreement. That is because the terms are not well defined in the software development industry (see https://www.product-lifecycle-management.com/plm-revision-version.htm). The spirit of the escrow agreement is that the Vendor should ensure that the current escrow lodgement matches the software that is being used by the end-user. 

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Who should load our materials into escrow?

Harbinger provides access to the escrow management system to one vendor employee. This is to ensure that the chain of custody for the materials remains intact. Harbinger’s standard escrow agreement requires the details of two further end-user contacts (see Schedule E) If the employee no longer works for the vendor, either the Vendor Primary Contact or the Vendor Notices Contact can nominate a new employee to be responsible for lodging materials into escrow. We will provide a new login to this new employee.

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Do we need to include Additional Materials in our escrow lodgement

It is not necessary to include “Additional Materials” if the list of “Deposit Materials” in your escrow agreement describe all of materials that you have agreed to be escrowed. Separating Additional Materials from Deposit Materials is there really to help the software vendor manage their escrow lodgements. Deposit Materials (like source code) change often and therefore need to be lodged often. Additional Materials (like instructions and user manuals) perhaps change less often and therefore need to be lodged less often.

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About signing your escrow agreement

Once the parties have agreed to the terms of the escrow arrangement, we will send the parties the final escrow agreement. This should be signed and returned to Harbinger. Our standard agreements can be signed in counter-parts. Some businesses may prefer – or even require an original “wet” (signed by all parties) version of the escrow agreement. If that is the case for you, we will be happy to organise that for you. Of course time is of the essence when implementing escrow arrangements. We will be happy to provide you with access to the escrow management system in advance …

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